Privacy Policy

At Creative India Palace, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information.

1. Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment details when you make a purchase, create an account, or contact us.

Non-Personal Information

We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior when you visit our website. This information helps us improve our website and services.

2. How We Use Your Information

To Process Orders

We use your personal information to process and fulfill your orders, communicate with you about your order, and provide customer support.

To Improve Our Services

We use non-personal information to analyze website usage, enhance user experience, and improve our products and services.

To Send Promotional Communications

With your consent, we may use your personal information to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of these communications at any time.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. These measures include secure servers, encryption, and access controls. Despite these measures, we cannot guarantee absolute security due to the inherent risks associated with online data transmission.

4. Sharing Your Information

Third-Party Service Providers

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena or court order.

5. Cookies

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us understand how you use our website and improve your browsing experience.

How We Use Cookies

We use cookies to remember your preferences, track your browsing behavior, and analyze website traffic. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights

Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Data Deletion

You have the right to request the deletion of your personal information, subject to certain exceptions provided by law.

Opt-Out

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

• Email: renucic@gmail.com
• Phone: +91 7011292684

Thank you for trusting Creative India Palace with your personal information.